Welcome!
This section of our website is for members who are receiving a pension from the Fund. Some of you may have retired from the Fund, while others are receiving a dependant’s pension.
Remember, it’s important to keep your details updated so we can always continue to pay your pension. You can find out more about your pension payments below and use the menu to explore the Fund in more detail.
Pensions (whether paid to retired members or their dependants) are guaranteed to increase in line with the increase in price inflation up to 5% a year for pensionable service before 1 April 2010. However, if you were a member before 6 April 1997, part of your pension called GMP will increase at a lower rate.
Pension in respect of pensionable service built up after 31 March 2010 is guaranteed to increase in line with price inflation up to 2.5% a year.
The increases are awarded on 1 April each year. The administrator, Willis Towers Watson (WTW), will send out an annual pension increase letter in April, setting out the increase that will be applied to your pension for the year ahead.
The measure of price inflation currently used by the Fund to calculate pension increases is the Consumer Prices Index (CPI), specifically the CPI figure in December.
Your pension will be paid monthly, part in advance and part in arrears, on the 15th of each month (or previous working day if the 15th falls on a weekend).
The table shows the dates you can expect to receive your monthly payments in 2025. If you need to update your bank details, please complete a Changing bank details form and return it to WTW by the date shown below.
| Pay date | Cut-off date for receipt of Changing bank details form |
| 15 January 2025 | 24 December 2024 |
| 14 February 2025 | 28 January 2025 |
| 14 March 2025 | 25 February 2025 |
| 15 April 2025 | 26 March 2025 |
| 15 May 2025 | 25 April 2025 |
| 13 June 2025 | 27 May 2025 |
| 15 July 2025 | 26 June 2025 |
| 15 August 2025 | 29 July 2025 |
| 15 September 2025 | 27 August 2025 |
| 15 October 2025 | 26 September 2025 |
| 14 November 2025 | 28 October 2025 |
| 15 December 2025 | 26 November 2025 |
Your pension is taxed as income under the PAYE system and is payable for life. Tax is deducted by the administrator, Willis Towers Watson (WTW) based on the tax code issued by His Majesty’s Revenue & Customs (HMRC).
If you have a question about the amount of tax that’s deducted from your Roche pension or you think your tax code might be wrong, please get in touch with the tax office directly.
Unfortunately, WTW can’t help you with any tax-related enquiries or follow them up on your behalf because your tax affairs are a personal matter.
Here are the details of the tax office that deals with the Roche Pension Fund:
HM Revenue & Customs
District: Bradford Beckside
Centenary Court
1 St Blaise Way
Bradford
BD1 4YD
Phone: 0300 200 3300
Scheme reference: 073/R1466
If you’re on a low income (up to about £380 a week), you may be able to get free professional tax advice. Tax Help for Older People is a charity service providing free, independent and expert help and advice for people aged over 60 with an annual income of less than £20,000 who cannot afford to pay for professional tax advice. You can call them on 01308 488066 or visit their website.
Help us to help you
It’s important that we have your up-to-date contact details so we can get in touch if there is a query about the payment of your pension.
Please let Willis Towers Watson (WTW) know if you move home or if your bank account details change.